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Kolkata Diary  
Health Hazards
by Dr. Prasenjit Maiti

The public health system of Kolkata and West Bengal are despicable, to say the least. While the Health Minister has retained his portfolio after the latest State Legislative Assembly Elections, his Department is steadily sliding downhill in terms of efficiency and accountability. Cats, dogs and mice frequent the Wards of Government Hospitals and Primary Health Centers. Mice nibbled away the eyes of a patient at a Government Hospital in Kolkata last year. Frequent skirmishes take place between junior doctors and patient parties, following deaths caused by negligence and lack of proper medical attention. The situation is deplorable and made worse by the apparent indifference of the powers that be. Health Minister Dr Surjyakanta Mishra is famous for his rebuttals to the media and lack of adequate sensitivity to public health issues. Dr Mishra is disengaged, so to say, and immune to criticism from the Press of even from Chief Minister Buddhadeb Bhattacharjee, who has on more than one occasion [even during the recent electoral campaign] expressed his serious displeasure and grave concern about the state of the public health service delivery system in West Bengal.

Admittedly the public health system of West Bengal suffers from certain critical limitations such as inadequate government funds, shortage of skilled manpower, equipments, medicines, infrastructural resources etc. Add to that the enormous pressure of patients on the system. Even today the hapless majority visit Government Hospitals and Clinics for treatment. But there is yet another aspect of this story. Doctors generally do not want to serve in the remote districts that are not well-connected with urban metropolitan centers. Nurses more often than not are found wanting in proper execution of their professional duties. Expensive medical equipment are not used properly and break down as a result. Poor patients are thus compelled to visit private pathological clinics for different types of expensive examinations. Their food is often sold in the open market [according to media reports]. A class of persons calling themselves attendants are found in Government Hospitals. They can arrange for extra medical care and special attention, nutritious food and proper treatment supported by the presence of personal nurses. This is yet again an entirely illegal system that [according to the media] thrives in the public health system of West Bengal.

Global initiatives that focus on health system strengthening work with country-level stakeholders must concentrate on priority-ranking the multicultural issues that inform the dynamics of health sectors in developing countries like India. Public health is often a context-bound concern that is underpinned by the specifics of ground-level realities. Inputs provided by country-level stakeholders are identity-driven, as the choice of inputs itself is a value-loaded exercise. So the construct of health issues in the public sphere is occasionally an expression of social reflexes. This is especially noticed in the general response patterns of society to incidence of HIV-AIDS, leprosy, Sexually Transmitted Diseases, Multiple Personality Disorders etc. Global initiatives have not yet comprehensively addressed priorities like augmentation of social capital and facilitation of civil societal resources that constitute the core of health systems among related concerns. No meaningful progress can be achieved in developing countries regarding health issues without first cohering an empowered civil society that is based on networks of mutual trust and cooperation and at least a working notion of human rights. A Health Systems Action Network can effectively contribute in terms of accountability, transparency and efficiency to ensure good governance in terms of medical care for those primary stakeholders who happen to be the so-called beneficiaries of health systems in developing countries. Past funding in the health sector by the World Bank and present prospective funding for health sector reforms by the Department for International Development of United Kingdom are topical examples of bilateral support to build local capacities for globalized efforts.

One such worldwide public health initiative is the Pulse Polio Program of the World Health Organization that is implemented by the Government of India in association with the state governments. Global initiatives to eradicate small pox and tackle tuberculosis have been successful in India. But diseases like plague, malaria and dengue still visit India, especially West Bengal. This indicates serious lacunae in our health system. A certain section of society is convinced that if male children were allowed to take polio drops they would be rendered impotent in their adolescence. This widespread conviction has often led to the defeat of this program. On the other hand several cases of child mortality have occurred in West Bengal due to defective polio drops. This is criminal negligence and cannot be tolerated. Chief Minister Buddhadeb Bhattacharjee keeps on harping on certain fundamental issues of good governance such as transparency, accountability, efficiency, honesty and promptitude. His famous Do It Now slogan has by now entered the folklore of Bengal and found a permanent place in the country’s political rhetoric like the late Sanjay Gandhi’s Talk Less Work More slogan. But Bhattacharjee’s repeated exhortations have failed to evoke any public spiritedness on the part of the state government’s health department staff members and health workers. The popular imagination of the poor in West Bengal has realized only too well that all is not in proper order in the state in terms of public health.

Media reports keep on pointing out to the fact that workers at Swasthya Bhavan at Sector Five of Salt Lake City arrive at office around 11:00 AM and leave around 3:00 PM whereas the official working hours are 10:00 AM till 5:30 PM. This callous and indifferent attitude towards a most critical public service [funded by Government Agencies and International Donor Organizations] that can make or break lives cannot be lightly treated. Even Government Hospitals at Kolkata are nothing short of living hell. Several patients littered across one bed, others writhing in agony on the floor, eating food not fit for human consumption, lying prostrate at the mercy of junior doctors and nurses, often victim to wring treatment … the sordid list relentlessly goes on and on and on. A pro-poor and pro-people government [that the Left Front claims itself to be] cannot really afford to indulge in such casual toying with poor people’s lives. We are talking about real persons here and not just issues and concerns of development that happen to impact all of us in an uneven manner during the course of the politics of our everyday lives.

Public health is a most critical issue that requires proper planning and comprehensive execution at the administrative levels in order to ensure sensitive handling of cases that are all unique. It is true that extra care and attention in all the cases cannot be practically ensured in all the cases but at least patients expect a humane approach from doctors and nurses and health workers. The Hippocratic Oath should be upheld at all times to ensure the human face of public health.  

August 20, 2006

Image under license with Gettyimages.com

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